Terms & Conditions

Pricing

All prices on the eurostyle website are in New Zealand dollars (NZD) and are inclusive of GST.

Shipping

Please expect a local delivery time of 3-4  business days from payment. All purchases made on the weekend or public holidays will be sent out the next business day. Shipping to rural addresses may take longer.

If located outside of New Zealand, please get in touch with us so we may arrange shipping which will be subject to a shipping fee.

Exchange Policy

Eurostyle makes it easy for you to swap a size or exchange gifts. Please take the time to familiarize yourself with all of the conditions in the sections below before purchasing:

  • Items must be returned within 14 days of original purchase
  • Items must be unworn, unaltered and unwashed and be in its original condition
  • Items must have all tags and packaging attached.

If you would like to exchange a product purchased from our online store, please email or call us. We will need a print out of your in-store receipt or online order Confirmation email as information on this is needed as proof of purchase.

Goods purchased on sale cannot be exchanged.

Goods returned in exchange for goods on sale shall be sold at their original price.

If you would like to return a product but cannot get to our store, then please contact us on 09 520-1460 or via email at info@eurostyle.co.nz.

Refund Policy

We do not offer refunds so please choose carefully before making a purchase. We offer exchanges in line with our exchange policy above. If you cannot find something in store, we would gladly offer a store credit to the value of your original purchase, to be applied to future purchases at eurostyle.

If we have provided you with a faulty or damaged product, we will meet our obligations under the Consumer Guarantees Act.

Gift Vouchers & Gift Cards conditions

  • Gift cards/vouchers are redeemable within 12 months from the date of issue and entitle the bearer to Eurostyle products up to the value as indicated on the gift card/voucher.
  • Gift cards/vouchers are void if altered in any way. It must be surrendered at the time of the redemption.
  • Gift cards/vouchers are non-refundable and cannot be substituted for cash. Change will not be given.
  • Eurostyle is not responsible for loss or damage of gift cards/vouchers and replacements will not be given.
  • Gift cards/vouchers expire 12 months from issue. At the point of expiry, such gift cards/vouchers will not be accepted.

Promotional Codes

  • The promotional code is valid for a limited time only. Eurostyle reserves the right to modify or cancel it at any time.
  • Each promotional code can be used only once, unless otherwise specified.
  • Each promotional code applies only to qualifying items. Details are specified in the promotion.
  • The promotional code does not apply to pre-orders, unless otherwise specified.
  • The promotional code does not apply to gift voucher purchases.
  • The promotion is subject to all restrictions set forth in the offer.
  • The promotional code is not transferable, may not be resold or redeemed for cash.
  • If you return items purchased using a promotional code, we will subtract the value of the promotional code from your return credit.
  • Only one promotional code can be used each time and therefore cannot be combined with other offers using promotional code.
  • Limit one promotional code per customer.
  • Eurostyle reserves the right to void the transactions where prohibited.

Eurostyle reserves the right to update these terms and conditions without prior notice.